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Privacy Policy

Last updated: August 18, 2026

1. Introduction

Think Lead Media ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have regarding your data.

By using this website or submitting information through our contact form, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

  • Information you provide directly: When you fill out our contact form, this may include your name, email address, phone number, the service you're interested in, and any message you send us.
  • Information collected automatically: Like most websites, our server and third-party services (such as our font provider) may automatically log standard technical data including your IP address, browser type, device type, and pages visited.
  • WhatsApp communication: If you contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy in addition to this one.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Communicate with you about your project, quotes, or proposals
  • Improve our website and the services we offer
  • Comply with legal obligations where applicable

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

This website does not use tracking cookies of its own. However, embedded third-party resources — such as Google Fonts, used to display the typography on this site — may load resources from external servers, which can involve standard technical data exchange (such as your IP address) as part of normal web delivery.

5. Third-Party Services

We use a limited number of trusted third-party services to operate this website and communicate with visitors, including:

  • Google Fonts — for website typography
  • WhatsApp Business — for direct messaging with our team

These providers may process limited technical data in accordance with their own privacy policies. We encourage you to review those policies for more detail.

6. Data Retention

We retain the information you submit through our contact form only for as long as necessary to respond to your enquiry, manage our client relationship, or comply with legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to future communication from us

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

This website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: